ISO 29990:2010 is the first standard developed by ISO technical committee ISO/TC 232, Learning services for non-formal education and training. Thomas Rau, Chair of the committee explains. “The purpose of TC 232 is to create a suitable framework for preparing standards in the field of non-formal learning services. the objective of ISO 29990:2010 is to provide a generic model for quality professional practice and performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development. Core elements are ensuring the quality and effectiveness of the education or training and improvement of knowledge transfer, whilst also enhancing the transparency and comparability of the range of learning services provided. ISO 29990 will help learning service providers improve their ability to consistently provide quality services, improve organizational effectiveness, and reduce overall business costs.”

This standard is the first standard for learning providers that is valid and applied on an international scale. The advantages for learning providers are transparency of their own services, international comparability and working according to defined processes for quality assurance. ISO 29990 is basically subdivided into two areas: into learning services (for example, these services include designing, providing and monitoring of learning services) and management at the learning service provider for example business planning, financial management, risk management as well as human resources management. the quality austria certificate is an objective demonstration of conformity, creating confi dence for learners and other interested parties in the ability of the organisation to achive quality thoughout the learning process. ISO 29990:2010 Certification, ISO 29990:2010 International Certification Registrar, ISO 29990:2010 Certification for Service Companies, How to Apply for ISO 29990:2010 Certification in UK.


ISO 29990:2010 provides a unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centres, around the globe. Certification against the standard ensures that the design, development and delivery of the learning experience you provide meet the ISO requirements. ISO 29990:2010 specifies the basic requirements for providers of learning services in non-formal education and training. It is to provide a generic model for quality professional practice and performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development.


Implementing the requirements of ISO 29990 standard leads to systematic improvements in quality of education services provided. The learning service providers (LSPs) are encouraged to adopt ISO 29990 for the benefits:


·         Assuring the implementation of high-quality training programmes & processes
·         Enhancing the comparability and transparency of learning services
·         Optimizing LSP's business processes
·         Maximizing LSP's organisational effectiveness
·         Reduce costs